GDPR & Data Rights
Your rights under the General Data Protection Regulation and how to exercise them.
Applicable to EU/EEA Residents
Last Updated: 10/29/2025
GDPR Compliance Commitment
Although we're based in the United States, we respect the data protection rights of our EU/EEA customers and comply with GDPR requirements.
Data Rights
Comprehensive rights over your data
Day Response
Maximum response time for requests
Free Exercise
No charge for exercising your rights
Your GDPR Rights
Right to Access
Request a copy of your personal data
- Receive confirmation if we process your personal data
- Access to a copy of your personal data
- Additional information about how we use your data
- Free of charge for the first copy
- Response within 30 days of request
Right to Rectification
Correct inaccurate or incomplete data
- Request correction of inaccurate personal data
- Complete any incomplete personal data
- Provide supplementary statements if needed
- We will notify third parties of corrections where possible
- Corrections made without undue delay
Right to Erasure
Request deletion of your personal data
- Data no longer necessary for original purpose
- You withdraw consent and no other legal basis exists
- You object to processing and no overriding legitimate grounds exist
- Data has been unlawfully processed
- Compliance with legal obligations
Right to Restrict Processing
Limit how we use your data
- Contest the accuracy of personal data
- Processing is unlawful but you oppose erasure
- We no longer need data but you need it for legal claims
- You have objected pending verification of legitimate grounds
- We will inform you before lifting restrictions
Right to Data Portability
Receive your data in a portable format
- Receive personal data in structured, machine-readable format
- Transfer data directly to another controller where feasible
- Applies to data provided by you
- Based on consent or contract
- Does not apply to paper files
Right to Object
Object to certain types of processing
- Object to processing based on legitimate interests
- Object to direct marketing at any time
- Object to processing for research/statistical purposes
- We must stop unless compelling legitimate grounds exist
- Absolute right to object to direct marketing
Legal Basis for Processing
Contract Performance
Processing necessary to provide our RV repair services
Legal Obligations
Processing required by law
Legitimate Interests
Processing for business operations that don't override your rights
Consent
Processing based on your explicit consent
How to Exercise Your Rights
Submit a Request
- 1Contact us via email or mail with your request
- 2Specify which right(s) you wish to exercise
- 3Provide identification for verification
- 4Receive response within 30 days
Contact Information
Data Protection Officer
derek@theroamingwrench.com
Postal Address
The Roaming Wrench
Attn: Data Protection
San Antonio, TX 78264
United States
Right to Lodge a Complaint
If you believe we haven't adequately addressed your concerns, you have the right to lodge a complaint with your local supervisory authority.
You can find your local data protection authority at:
European Data Protection Board MembersInternational Data Transfers
As a US-based company, any personal data you provide will be transferred to and processed in the United States. We implement appropriate safeguards to protect your data during transfer and ensure it receives adequate protection.